An experience should never be quick.

Jimmy owns the deli that I go to on my lunch break. This guy is hilarious and his favorite words are “Greg fit me in real quick”, I respond “you need to make an appointment it’s not that simple”. Fast forward, I skip my lunch break and take em, as I finish he replies “WOW, I need an appointment every week”. He works 3 doors down from the shop–my goal is to make him forget about everything, and focus only on the now while he is in my chair. I’m consistent, this goes for anyone in ANY profession–your title shouldn’t determine the type of service you receive, but your attitude can. 

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